How does WQ get questionnaire replies?
Using Outlook add-in
Upon receiving emails from "Sender Email Address" with Outlook,WQ uses an add-in to detect whether a new questionnaire reply has arrived, and redirect to WQ if necessary. After that, the replies are moved to the "Deleted Folders" of Outlook.
Using Outlook Express/Live Mail
Users receive emails from "Sender Email Address" as usual. WQ checks periodically if any new questionnaire replies have been received in Outlook Express. If new replies are detected it will be retrieved.
Using POP3/IMAP server
If POP3/IMAP access is specified, WQ checks periodically for the POP3/IMAP server if any new questionnaire replies have arrived. The POP3/IMAP account and password must be specified in WQ, and it should be the same as "Sender Email Address". The email will then be removed from the POP3/IMAP server.
The different ways to retrieve questionnaire replies is illustrated in the left chart: